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Find answers to the most popular questions regarding trading with streamsfx global.

Account Information

Archiving your account is not possible at streamsfx global. If your account has not had any login attempts for 90 days or has less than 10 USD in it, it will be archived automatically internally and will no longer be visible to you.

These charges incur on positions on FX pairs, Silver and Gold that are held overnight on Wednesday.

Since markets are closed on Saturday and Sunday, the swaps cover the interest for those days.

Yes, you can check the Swap rates on the MT4 platform by following these steps:

View > Symbols > Select instrument > Properties

The two-position types are buy and sell. To find the swaps for buy positions, look at the Financing Long option and the Financing short for sell positions.

Since markets are closed on Saturday and Sunday, the swaps cover the interest for those days.

Accounts can be closed however your information will be held in our files for a minimum period of 7 years. This is as per the legislation.

If your account has not had any login attempts for 90 days or has less than 10USD in it, it will be archived automatically internally and will no longer be visible to you.

We offer 3 account types: Classic, Pro and ECN. All accounts have the same execution speed.
Their differences are:

Spreads:

The Pro and ECN accounts start at 0.0 pips, whereas the Classic account starts at 1.6 pips.

Commission:

Classic account: no commission
Pro account: 4 per side per lot (0.0040% notional) in the base currency of the trading instrument.
ECN account: 3.5 per side per lot (0.0035% notional) in the base currency of the trading instrument.

Deposits:

Classic account: 500 USD/EUR.
Pro account: 500 USD/EUR.
ECN account: 20,000 USD/EUR.

More information about our account types at: streamsfxglobal.com/trading-accounts

As an individual:
Proof of Address (POA)
Proof of Identity (POI)

As a company:
Articles of association, identification document and proof of individual and corporate address.
Certificate of incorporation or company registration card (must show the address, legal representatives, registration data).

Some additional documents may be requested depending on the country, beneficiary etc. (offshore:).

E.g.:
1. Certificate of incorporation
2. Articles of association
3. Memorandum of understanding
4. Certificate of good standing
5. Certificate of incumbency/ Register of Members
6. The last full year’s audited accounts

Yes, you can by installing the MT4 platform in two separate folders on your computer. One for each account.

Yes by sending an email with your demo account number and balance to our Support team.

Yes, they are the same for both accounts. The only difference is that no slippage occurs on the demo account.

You can do that through the Client Portal. Open an account with us here.

On the MT4 platform, you can modify or delete the trade through these steps:
Right-click on the instrument you placed the trade with

  • To modify: ‘Modify the trade’
  • To delete: ‘Delete the trade’

You can recover your password through your MT4 account in the Client Area. Feel free to contact the Client Support team should you have any issues.

Follow these steps:

Feel free to contact the Client Support team should you have any issues.

Everything can be found in the MetaTrader 4 platform. The account balance can also be seen in your Client Area.

Deposits and Withdrawals

No - we only offer our standard payment methods

You can make a deposit through your Client Area using any funding option you wish.

The minimum deposit required for all account types is €200. However, for an ECN account, your balance needs to reach a minimum of €20,000.

Through your Client Area, you will need to fill a form to withdraw money.

Please refer to our Costs and Charges regarding the fees.

Within one working day.

The time necessary for the funds to reach your bank account varies depending on your bank. Bank withdrawals can take up to 3-7 working days. Credit/debit card withdrawals can take up to 8 working days.

streamsfx global policy is to process withdrawals via the same method that you used to deposit. However, upon request, we can send any profits via other payment methods under your name.

Trading Conditions

We offer floating spreads for all account types – Classic, Pro, and ECN.

Classic account: variable spreads, starting from 1.6 pips with no commissions.
Pro account: variable spreads, starting from 0.0 pips with low commissions.
ECN account: variable spreads, starting from 0.0 pips with low commissions.

Market spreads may widen considerably at market opening and closing times and prior to announcements. Thus, you must ensure that you have adequate funds on your account to cover this possibility.

We do not offer MT4 MultiTerminal. However, you can install multiple MT4 platforms and place them in different folders.

You can download historical data from the MT4 trading platform through the following steps:
1. Tools
2. History Centre
3. Choose the trading instrument of your choice
4. Press the ‘Download’ button

History will then be available on your trading platform, so you can click on:
1. File
2. Open offline
3. Open offline chart

No we do not provide tick data since MT4 is not able to store all ticks leading this data to be inaccurate.

streamsfx global covers the negative balance, to make sure that their clients do not lose more money than they put in.

streamsfx global is a broker with a fully automated No Dealing Desk (NDD) execution model.

At streamsfx global, we clear our clients’ trades and retranslate quotes which we receive from our liquidity providers.

In case of sharp movements in the market, slippage may occur. Note that during high volatility, the risk of slippage is significantly higher.

Hedging and scalping are both allowed. The required margin for hedging positions on Classic, Pro, and ECN accounts is 0.

In case of sharp movements in the market, slippage may occur. Note that during high volatility, the risk of slippage is significantly higher.

Our average execution speed is around 100 milliseconds.

In case of sharp movements in the market, slippage may occur. Note that during high volatility, the risk of slippage is significantly higher.

  • Minimum trade size: 0.01 lot
  • Maximum trade size: 50 lots

In case of sharp movements in the market, a slippage may occur. Note that during high volatility, the risk of slippage is significantly higher.

The commission is 3.5 per side per lot (0.0035% notional) in the base currency of the trading instrument.

The commission is 4 per side per lot (0.0040% notional) in the base currency of the trading instrument.

Trading with streamsfx global is fast and efficient. With various payment methods and a team of experts at your disposal, you will experience real trading with low spreads starting from 0.0 pips and ultra-fast execution speed of 0.1 second on average.

  • FX trading is offered 24 hours a day, 5 days a week and you can trade from Monday 00:00 to Thursday 24:00 and on Friday from 00:00 until 23:58 (MT4 Server time).
  • CFDs on stock indices and WTI, streamsfx  global has specific trading hours listed here. The server time is set to GMT+2 and GMT+3 during DST in the US and Europe.

  • Classic account: start from 1.6 pips
  • Pro account: starts from 0.0 pips.
  • ECN account: starts from 0.0 pips. Market spreads may widen considerably at market opening and closing times and prior to announcements. Thus, you must ensure that you have adequate funds on your account to cover this possibility.

  • Classic account: no commissions
  • Pro account: 4 units of the base currency per side per lot
  • ECN account: 3.5 unit of the base currency per side per lot.

No, we do not have a dealing desk since we are an NDD broker thus all our procedures are automated.

Slippage may occur depending on the market and volatility. The slippage can be both positive and negative slippage.

streamsfx global offers only MetaTrader 4 for both desktop and mobile phone.

Sign up with streamsfx global and explore the financial markets with exceptional trading conditions.